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We want you to be delighted with anything you buy from us. Occasionally though, we know you may want to return items.
We accept the return of products you have purchased from us, only if they are in their original condition. If you return goods within 30 days of purchase, we will issue a full refund for the price you paid for the item(s).
You can always return items if they are defective. Please note: we only accept returns of items that have been opened if they are defective.
To return an item, please enclose a note giving the reason for the return, wrap the package securely and send it to the address below. In the case of a defective product, please provide a full description of the fault.
* The instance of a return for anything other than a defect or a delivery made in error, we will treat the return as a cancellation of the order. Please read the terms below under Cancelling an Item.
Please return the item to:
Scoots, Suits and Boots Ltd
1 Chapelway Gardens
Royton
Oldham
OL2 6UQ
Tel: 0161 633 5714
Email: office@scootssuitsandboots.com
Cancelling an item:
Under the United Kingdoms Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within seven working days of delivery.
For your protection, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.
You should be aware that once we begin the delivery process, you will not be able to cancel any contract you have with us for services carried out by us (for example, postage and packing, and gift wrapping). As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item.
Our address is:
Scoots, Suits and Boots Ltd
1 Chapelway Gardens
Royton
Oldham
OL2 6UQ
Tel: 0161 633 5714
Email: office@scootssuitsandboots.com
These terms and conditions do not affect your statutory rights. |
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